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Reviewed in the United States on February 3, 2025
The UbiBot GS1-AETH1RS has a large screen that displays the temperature and humidity.In addition, there is a companion web console application that records and displays the temperature, humidity, Wi-Fi RSSI and Light (lux).The UbiBot GS1-AETH1RS temperature information is inaccurate.There is a large difference in the GS1-AETH1RS display temperature reading and the chart information.The chart temperature is reading 13.9° higher than the display.Attached are two screenshots, taken at the same time.On the screenshot of the chart, the recorded temperature is 53.2°F. On the screenshot of the display the temperature is 39.3°F. The display temperature is probably correct as verified by a separate thermometer.I was not able to locate a way to offset the chart temperature to align the reading with the display.Tech support has not provided an answer to this issue.
MichaelL
Reviewed in the United States on September 9, 2024
You can't get to the actual seller. Amazon interferes with efforts to contact the seller. Contacting Unibot will get you a condescending jerk of a customer representative that utterly refuses to answer direct question and insist nothing is wrong with their product. This could have been solved by first, having reps that know whether or not their product with without apps and network and who don't string you along. Second by having a product that doesn't require a network to do the things it says it can do. Third having a seller available to handle product issues.
ART V.
Reviewed in the United States on December 21, 2024
I use this to monitor the temperature of the output of my boiler that I use for hydronic heating. It works well and was easy to setup.
Elizabeth S
Reviewed in the United States on October 31, 2024
The first one I ordered arrived with the sensors physically broken - shattered because the main unit was loose in the box -- because their cardboard insert with the cutout that is meant to keep it from moving around is not held down by anything, and with enough jostling apparently moves to the top of the box, no longer contacting the unit.I made an exchange through Amazon and the next one arrived in good physical shape. The main box's sensors worked wonderfully, but the RS485 connection would not work with the included probe. I went back and forth with their technical support folks trying to troubleshoot. We got to the point where they sent me a new probe in case the probe was broken. This also did not fix the problem, so we agreed that the main unit was faulty and that they would need that back in order to diagnose. I asked repeatedly for a shipping label to send it back, and four emails over 2.5 weeks were met with silence. The guy ghosted me! Meanwhile, it had been almost three months since my initial purchase and outside of the 30 day return window (to replace the REPLACEMENT!). Luckily the Amazon rep was reasonable and let me return it through them anyway. But the Ubibot support folks could learn a thing or two about customer service. I paid $180 for something that never fully worked; they should be apologizing for wasting >2 months of my time and sending me a new unit, no questions asked!
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