CC
Reviewed in the United States on March 5, 2025
Works well good prrice
Emma
Reviewed in the United States on March 12, 2025
This docking station is NOT new. The description clearly markets the product as new, but it is very obvious it is a used/refurbished product without any documentation and product being scratched, dusty, etc. Aside from the misleading description, the product does function as expected. Currently using with an Alienware M16 laptop along with a monitor and speakers. Having a power button on the docking station is a plus. Four-star rating because of the inaccurate marketing.
Bruce D Bender
Reviewed in the United States on January 5, 2025
Several people have mentioned that they received used product for this item. Add me to the list. Is this all coming from this one seller, “Best Products Prime”? At the top of the product webpage is says “Buy New:”.My unit is not scratched but the power supply was loosely packed in the box. When I tried to register the unit with Dell, the support page indicated that the unit first shipped on July 07, 2020, and that support ended on Jul 07, 2023 (three years later).The unit itself works great. It does everything I was expecting and it was easy to setup. I hate to give anything but 5-stars to an excellent product, but shame on the seller.
C
Reviewed in the United States on January 22, 2025
I ordered two of these docks directly from Dell. Both were open box listed as excellent condition. The first was physically in excellent condition, the other was scratched quite a bit.The first power adapter did not have a green light nor did the dock turn on or power my Dell pc. The dock did not have power to it. The second dock, the power adapter itself had a green light but the dock did not power itself nor did it turn on or power my pc. The second dock was scratched and not excellent condition.Dell clearly did not test either unit and I am very disappointed. In the meantime, I am using an Anker dock but it is underpowered which is why I ordered these Dell docks that were built especially for my i7 Dell laptop. Very disappointed.
Paul
Reviewed in the United States on September 7, 2024
I use just one usb-c connection on my dell laptop. It charges, has ethernet connection, mouse/keyboard (via 2 usb), and two display port monitor connections (extended desktop; both at 2560x1440). Works great.Note: it came in a sealed plastic bag, yet seemed to show minor use: small dime sized smudge, and corners showed some wear. Still, no performance problems after a couple of weeks.
Prasad
Reviewed in India on July 4, 2024
I bought this docking station on 13/04/2023 from Amazon and it suddenly stopped working on 4th July 2024. It came with a 3 year warranty and when I called Dell customer service, they say this product is not more in warranty. This is a big fraud happening around with this.
Ruchita Gosar
Reviewed in India on June 23, 2024
Packaging looked but the product is awesome. Thanks
César Honorio
Reviewed in Canada on November 8, 2024
I ordered a new WD19TB but what I received was clearly a poorly renewed product instead. It came with scratches, greasy spots, and visible wear on the corners from previous use. This is a major disappointment.
Roberto García
Reviewed in Mexico on November 5, 2024
Compré este producto hace un mes y medio. Funciona bien pero tiene un problema, comenzó a fallar, a tener algo así como "alto voltaje"; cuando conecto mi computadora se siente como la energía está sobre la carcasa de esta, he llegado a tener ligeras descargas eléctricas. Definitivamente hay algo mal con el producto, por desgracia ya no puedo devolverlo ya que ha pasado más de 1 mes.
DanielH
Reviewed in the United States on February 7, 2021
Tried the CalDigit USB-C Pro dock first based on the Wirecutter review, but it didn't have enough power (only 85W) to support charging the laptop (via USB-C), and other functions like ethernet were unstable. The Dell WD19TB dock charges the laptop and adds lots of additional ports through the single USB-C cable. Has been working well for the past 2 months.Note that the dock supports Thunderbolt. My Dell 7501 model doesn't have Thunderbolt so it shows a warning at every boot that the full functionality of the dock is not available (e.g., higher USB-C data speed). A minor nuisance. Glad I found it!
Andrew Godfrey
Reviewed in the United States on February 1, 2021
I got this dock to replace my WD19... the TB version allows you to run triple monitors with the laptop closed... the USB3 version does not (Dual only, + laptop screen as far as I could figure).Given my triple monitor setup, my desk got pretty crowded so I ended up drilling some 2" holes into the desk, installing grommets, and routing cables. With all that, I wanted to get the dock off my desk top and under the desk. It had two mounting holes designed for the Dell mounting kit.Well, don'tcha know, I can't spend $30 on a mounting kit when I can MacGyver my own for $15. Here's what I did:The mounting holes in the dock are M2.5. So you need a tiny diameter screw to mount it. 2 screws in fact.I got a 12 inch piece of aluminium bar from Home Depot and drilled 2 holes, 88mm apart for the two M2.5 screws. Then I overdrilled the holes to help recess the screws a little. On the ends of the bar, I drilled two larger holes that wood screws would fit through. I installed the bar to the dock (see pic), then screwed the whole assembly under my desk.I was pretty proud of myself, until I plugged the dock into the power adapter... It wouldn't turn on. I tried a different power adapter (180W, 130W) but no dice. Crap. I broke my dock... or did I?I took the whole assembly down and loosened the M2.5mm screws. When I plugged it back up, the fan started spinning. I remounted it loosely with wood screws, hooked up all my stuff, and it fired right up.Moral of the story: don't tighten the mounting screws too much. This thing's a little temperamental.
Client Kindle
Reviewed in Canada on October 19, 2021
This dell docking station is very useful for my work because i'm now able to plug 2 standalone (independant) monitors + 1 HD TV. The dock has also multiple connection available whiuch help to connect other devices. It,s expensive but you don't have to wait 3 months as if you would have had ordered it from Dell.
AnonymousRetriever
Reviewed in the United States on April 1, 2020
I purchased this docking station to run two 4K displays and a handful of peripherals from a Dell Latitude 7490 laptop with Thunderbolt 3. As an experiment I plugged in a 2019 15" MacBook Pro to see if it would also work. Initially I had an issue where both 4K displays were mirroring the same activity instead of working independently. The system preferences provided no solution (neither "Detect Displays" worked nor the "Mirror Displays" checkbox—it was unchecked). I reviewed my connections. I was using the two display port connectors on the dock to run the two 4K displays. After some Googling I learned this configuration will not work as both display port connectors are on the same bus. To run both 4K displays each must be on its own bus. I had an extra Thunderbolt 3 to HDMI cable on hand. After removing one of the display port cables then using the Thunderbolt 3 to HDMI cable, which is on a separate bus, the issue was resolved! Now I can simply plug the main Thunderbolt 3 cable that comes out of the dock into either the MacBook Pro or the Dell Latitude 7490 and all the peripherals connected to the dock work with either laptop. This is fantastic!