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Beck S.
Reviewed in the United States on January 16, 2025
We purchased this shower pan twice.The first time we ordered a center drain and we were shipped the wrong size and drain was offset. Amazon offered us a discount if we wanted to keep it in lieu of returning it. That doesn't work in the space we are installing it in. Therefore, we returned it and got our refund.We ordered it a second time and although the correct item was shipped, it was damaged. The corner of the fiberglass shower pan was broken. (see picture). We attempted to contact Amazon but no discount was offered; our only choice was a return. By now, our construction project was extremely behind schedule. We reached out to Dreamline on December 2nd, responded immediately to their automated email requesting pictures and details, but never got the issue resolved. Don't bother calling their number, as you will be left holding to only be put directly into a voice mail and no one returns calls. Emailing them is useless as well, as no one responded or attempted to assist us in any way. One response from "Michael" stating he apologizes if no one responded to our inquiry and all discounts come from the Dealer. Never heard from him again or anyone else. My husband was able to get a fiberglass repair kit and thankfully we were able to make the shower pan work in our space. However, I still feel that a damaged product should be discounted at the very least. We are unimpressed with Amazon's customer service lately and Dreamline is no better.
Paintdog
Reviewed in the United States on March 13, 2024
Shower pan, nice heavy duty, arrived promptly
Adriel Rodriguez
Reviewed in the United States on December 22, 2024
Good quality beefy shower pan. Just sucks you have to gamble on it making it to your doorstep in one piece
Sam Williams
Reviewed in the United States on December 24, 2023
This product arrived in good condition. The packaging was very protective. I have it installed and ready for wallboard. You save if you purchase on line.
resi
Reviewed in the United States on March 17, 2022
Very easy to install, sturdiness.
JochShop85
Reviewed in the United States on January 26, 2022
I would have preferred a Kohler shower base as they were more robust, but they didn’t have my size. These are a nice second choice with a good textured surface. The corner was damaged but not enough to prevent water protection.
angie anderson
Reviewed in the United States on November 15, 2021
we have not finished the shower yet but it feels very sturdy after we installed it. Good time in shipping but we did purchase it a couple months ago.
Customer
Reviewed in Canada on February 19, 2020
Great shower base.
Dennis Jolicoeur
Reviewed in the United States on March 30, 2019
Beautiful shower base. It got delivered way sooner than expected of which I really appreciate. It is very stable and the quality is excellent.
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