Russell Hargrave
Reviewed in the United States on March 10, 2025
It is a powerful machine until it falls apart. After first uses the muffler cracked and fell off. Company replaced quickly but that one broke as well. If I was not a welder this machine would have fallen apart. Cheap steel falls apart cracks or brakes you have to keep up on the maintenance bolts fall out. Fly wheel came off and broke bolts. Muffler and wheel broke off today I’m done. If you can keep it together it eat through the wood.
Zylkia Rodriguez
Reviewed in the United States on February 22, 2025
No more calling someone to pay for branch pickup love this item
Glenn M.
Reviewed in the United States on March 9, 2023
Edited Jan 2024. Original review @ Feb 2023. The GOOD: This is a branch eating, leaf chewing, twig grinding monster! See pic of the results of leaves branches and twigs chewed up by the machine. I’ve run it for about a week straight now and am pleased with its compact design and mechanical performance.The BAD: 1: The PLASTIC connector cracked/ broke (see pic) I tried to repair it with epoxy but It didn’t really hold together. That’s a crucial part if you want to catch the ejected debris from the machine. Replacement cost is @ $37 plus shipping.2: The bag threading is coming undone (see pic) They used a light gauge thread where I would recommend a heavy duty nylon thread with double or triple stitching. To replace the bag it’ll cost @ $134 unless you have some sewing skills.3. In October 2023 as I was inspecting the machine I bought in Feb 2023 up for Fall work I discovered the welds on the leaf hopper were coming apart. It was difficult establishing communications with the CS dept but eventually I did and was promised a replacement hopper by December 2023. It’s now Jan 2024 and still no hopper.4. The cutters go dull after one season and the design requires you to purchase special locking devices for the bolts that secure the cutters.1 star for poor quality and poor customer service.The performace is 4 starsMaterial quality is 1 starsWarranty Support 1 starOverall rating is 1 stars.
Carla Wright
Reviewed in the United States on October 5, 2023
The media could not be loaded.
JDF
Reviewed in the United States on August 25, 2022
Shipping was fast. It was fairly easy to assemble. Runs great, started on the first pull. Does exactly what I needed, chipped up tons of limbs, pine needles and dry pine cones. It makes perfectly sized mulch.Only one con, it takes a strong pull to start it, but I am sure that is needed for it to function.So far I am thrilled with this purchase. It’s actually fun to use and nowhere near as noisy as I expected.
Geo
Reviewed in the United States on March 4, 2022
A couple of months of use and so far so good. Assembly is a little tricky, take your time, ID all the parts, read other reviewers tips on assembly will help. The unit is easy to start and seems to have plenty of power.After a couple of months of light use the plastic ring on the bag broke. It only important if you want to use the bag in the unit. Replacement price is high so use caution ordering this unit.
Gary T. Jackman
Reviewed in the United States on March 28, 2022
When I bought this product I wished I had bought the one with the bigger engine. But after trying this unit out the engine is plenty big enough for my needs. This unit chops the limbs into small enough pieces that you can use the clippings as mulch a great little machine. But watch out for the shipping. The unit come partially damaged in shipment. I had to bend and straighten the bottom of the hopper where it connects to the rest of the machine. It came with a guard that is supposed protect the the mounting bracket of the hopper. But it came off during shipping therefore the mounting bracket got damaged during shipping. I thought it was easier to fix it myself then to ship it back or wait for the part.
Alan J. Thill
Reviewed in the United States on September 7, 2020
Update:Manufacturer is shipping a replacement part. I assume it is the air cleaner assembly, but no message from the companyThis chipper/shredder works very well for shredding. Chipping gets clogged when have leaves present on limbs.Product arrived damaged - the air cleaner housing has broken tabs .and one side of feeder chute flange was bentThe instructions do not reflect assembly reality, part assembly steps are missing