Leann's Inc
Reviewed in the United States on May 3, 2024
stopped working after 7 months
Enjoying Spring
Reviewed in Canada on December 6, 2022
The touch 20 only works sometimes, very frustrating when you can NOT get any water from your tap.You couldn’t pay to have this tape in my house. Terrible.
Yermom6
Reviewed in the United States on January 8, 2022
Excellent product. Arrived in time. Easy to install. Like it because it has a pull down hose but is not huge like other faucets. Perfect for our new bar area. Bought in black. Solid product.
Mido
Reviewed in the United States on January 25, 2022
At first I liked this touch faucet a lot, it had a better than usual design and solid feel for a Delta faucet, but now it's broken. It got all wobbly on the base, and then stopped working. Wasn't the batteries or solenoid. I think this is just too fussy for a home. Installation is similar to any other faucet.
Peter Rappoli
Reviewed in the United States on March 18, 2021
This product is very functional. And my wife absolutely loves it!
Maggy Mai
Reviewed in the United States on February 12, 2021
Solid metal, pex quick connect hot and cold. Pretty. Perfect size for my prep sink. Will buy a second one fir my kitchen sink.
jackly
Reviewed in the United States on December 29, 2020
After we received this we installed it next day. We LOVE this faucet its so convenience. So easy to turn on and off. When your hands have banana or avocado or any food on them, you just tap the spout with the back of your hand (or any part) and the water comes on. So convenient. If I hadn't used it, I might think it's kind of unnecessary. But having used it, I'll never buy a non-touch kitchen faucet again.
Mark Gilden
Reviewed in the United States on December 29, 2020
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Nebti20
Reviewed in the United States on December 18, 2020
The first thing to note about this faucet is that it's attractive and well-built. Aesthetically, it's a great faucet with nice flowing lines, The wide base narrows toward the top, before widening again at the spray tip, creating a sense of symmetry to the whole.Delta makes quality plumbing accessories, and this is no exception. It's a bit more complicated to install than your average faucet because of the electronic parts which allow for the touch control--and it's more expensive because of those parts as well--but you should get years of good use from this faucet.The faucet is operated by a normal handle off the base of the faucet which adjusts a normal cartrridge valve combining temperature and flow rate. The unique ability of this faucet is, once you set temperature and flow rate by the normal means, this faucet can be turned on and off by touching any metal part of the faucet. Touching metal activates an electric solenoid which operates a separate valve on the faucet which simply starts and stops flow to the faucet head. So you set temperature and flow by the normal handle, then touch the faucet to start flow and touch it again to stop flow.Touches need to be about 3/4 of a second in length. Hold onto the faucet longer and the sensor assumes you are moving the faucet head and does not turn on. Briefer touches are not sensed. I have found the touch operation to be a bit tricky for guests who immediately go for the handle and are stymied when it doesn't turn on, but once you've had it installed for a week you get used to it. Electric power for the faucet's electronics is provided by a six-AA battery pack.Moen makes a similar faucet called "Motionsense" which relies on motion and a sensor window in the faucet base. Moen's system also requires batteries, but can be converted to AC power. Kohler makes a similar faucet called the Kohler "Sensate" which operates only on AC power. I would prefer AC to batteries, though AC requires a GFCI circuit. You may not have an outlet under your sink if you don't have a garbage disposal--and if you do, the outlet may be switched, so batteries are the easiest and most foolproof solution for a manufacturer to provide.The faucet rests on a 3/8 inch high black flush plastic base. Inside the plastic three multicolored LEDs indicate water temperature.To conserve water from inadvertent touches, the electronic system automatically turns the water off after four minutes. You can re-touch the faucet to reestablish flow. This is generally only a problem if you like to dethaw frozen food by running warm water over it--in which case you may find this limitation frustrating.The faucet's spray head attaches to the end of the faucet stem with a strong magnet, something so convenient that every removable spray head faucet should include it.Now, a few warnings. This faucet generally works well, but when it goes bad, it can be frustrating. And you should be aware that though the Delta warranty to the original owner is for as long as they continue to own their home, the lifetime warranty is only on normal faucet parts. Electronics have just a five-year warranty and I know from experience that Delta is not easygoing about this limitation. Go past five years and experience a problem and you will need to pay for the parts yourself--and a new solenoid for this faucet costs from $140 to $180, depending on where you get it. Get it from Delta, and it will be at the high end of that range.So, while I commend this faucet's looks and convenience, it can prove exceptionally expensive to own if you have electrical problems down the line. $180 for a new solenoid is the price of a fairly nice faucet all by itself. You have to determine whether touch control is that important to you. If it is, this is an attractive, well-built faucet. AND, Kohler's Sensate faucets and Moen's Motionsense faucets have identical warranties, with electronic parts covered for only five years. So you can't do better going elsewhere. I have no personal knowledge of which of the three systems proves more reliable over the long run.Delta is a top-quality American manufacturer with great customer service and an excellent lifetime warranty which this faucet shares for its normal parts--but on electronics it's a strict and straight five years. Since I'm not going to pay $180 to fix the electronics if they break, it's good that this faucet can be converted to normal usage by removal of the solenoid valve.