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Reviewed in the United States on February 28, 2025
Comfortable and easy to set up. Having two people makes it easier, but can be done by yourself if you have the basic skills. Some of the reviews I read that seem negative are probably due to user error. You follow the instructions step by step, and when you're done, you have a perfectly working chair. The massager is somewhat noisy, but it works well, so there's the trade-off.
Astia Health
Reviewed in the United States on February 11, 2025
02-17-2025 Update. Seller has refunded me the cost of the chair, but NOT the shipping charge of $30 b/c they said that is what FedEx charged them to send it. I am changing the STARS from 2 to now 3.Original Review: This beautiful chair arrived in a box not damaged. It was easy to assemble, and we like the leather and the footrest, BUT.... I am giving it 2 stars because it would be 3 stars for the product, but 2 for the Customer Service. Here are the details of the 2 problems:1- Back rest of chair is crocked/slanted to the RIGHT side (if you are standing looking at the chair in front of you). We have tried to adjust back rest by adjusting back screws, but it does not fix it seems back plate is actually welded crocked.2- The RIGHT arm rest (if you're standing looking at the chair) is loose & it wiggles. We have tried to tighten where arm attaches to seat, but it does not fix it. We are very disappointed about these 2 problems. We do like the quality, color, and function of the chair, but we do not like those 2 problems.NOT THE GREATEST SELLER TO DO BUSINESS WITH:We requested to send it back, and to send us one of the same model but that is built correctly. Instead, however, the seller sent me instructions on how to fix the problems, even though I had ahead of time clearly stated that I had already done the exact steps they were asking me to do. Obviously, the did not read my email carefully.This situation was very disappointing because we HAD been originally planning to buy several more of these chairs, but we had planned to first buy one to try it out before ordering more. So, since the chair did not meet common sense standards of good workmanship, AND the seller had poor, unhelpful response to our problems, we had to decide not to waste more money and not get more these chairs from this seller.
Colleen Cook
Reviewed in the United States on April 5, 2025
Massage is minimal. Assembly was fairly simple and easy. Chair is comfy but haven’t sat in it a full work day yet. Worst part is the arms do not screw in at all so no arm rests. Faulty build as I’ve seen other reviews state the same.
YourAverageConsumer
Reviewed in the United States on September 1, 2024
Im a plus size guy and use this chair as part of my gaming setup and for the price, it is very comfortable! I can easily put in an 8 hour or longer gaming session in it. The chair was easy to assemble, and altho some of the parts felt cheap, it has held up amazing over the last 4 months. I haven’t use the foot rest because of how cheap it feels, almost like an afterthought. The heated seat gets warm enough to feel and the massage function is surprisingly strong for the price of the chair. I recommend buying this chair if you are heavy set, want some gimmicky features and are in a budget!
sisi zhang
Reviewed in the United States on May 20, 2024
i work at front desk , i have to sit on a chair over 10 hours a day , my back hurts all the time .the only way i can rest my back is to lay flat. this chair saved my life .it reclines almost flat, and it allows me to rest my legs . the padding is comfortable, material is not that good feels cheap especially the plastic parts . but think about the value , withthe massage and heating function. it's worth it . and most important is it does the job , it works as a comfortable chair . and it allows me to lay almost flat . exactly what i needed .
Hanna
Reviewed in the United States on December 30, 2024
I ordered two chairs for myself and a coworker.The chairs are sturdy and easy to put together. The seat and back of the chair are thick and wide so the chairs are comfortable for people of all sizes/weights. We love the massagers w/ the added on heat, especially because our office is always freezing. The little foot stool is my absolute favorite part of the chair. I’m short, and often sit with my legs in my chair for added height or for the fact that I don’t like my feet to dangle from chairs, so my feet always have a place to be, comfortably, with the foot stool.I will say, the chairs are a little tough to roll around in once you’re sitting in them. We’re going to buy the plastic floor mats, and I think it’ll solve that issue.Overall, these chairs are FABULOUS! We love everything about them. Several of our coworkers will even come by and take a break in our chairs for a moment of relaxation.Also, the chairs recline, which isn’t beneficial to us in the work place, but it’s just another reason to buy these chairs.
Teresa Lynn Ammons
Reviewed in the United States on December 20, 2024
Arms will not stay attached even when chair is upwards. Time you sit they fall to the floor. Terrible. The chair sits comfortable but this is a major failure on the maker.
Ju W.
Reviewed in the United States on December 16, 2024
Pretty good for the price. Comfy, sturdy, reclines well. Assembly was straight forward but I had a problem with one of the arm bolts, it wouldn't stay in, needed to replace it with one of my own.
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